Frequently Asked Questions

Yes, we arrange from outside.
If you would like to use it, please contact the front desk.

The shop is open from 7:00 to 20:00.

Yes, we will send it.
Please tell me the shipping address.

I am sorry.
There is no rental cycle.

I am sorry.
We do not have a mobile phone / smartphone charger, so please bring it with you.

Although the number is limited, we rent it.
Please contact the front desk.

Not available in guest rooms and common spaces.
There is a charge, but ice can be prepared, so please speak to the front desk.

I am sorry.
We do not have a laundromat.
If you contact the front desk, we will guide you to a nearby coin laundry.

Yes, we do provide.

■Soft drinks:1st and 7th floors
■Alcoholic beverage:7th floor

Not available in rooms and common spaces.
If you wish, please contact the front desk.

All rooms have a humidified air purifier.

Available in all guest rooms.

We are preparing.
We have two wheelchairs for rent, so please feel free to contact the front desk.