GOTO campaign

★GO　TO　Information on how to make reservations for customers using travel campaigns★

After making a reservation from the website, please kindly enter your customer information and reservation information from the "STAY NAVI" site.After that, a discount coupon with reservation information and discount amount will be issued, so print the coupon or take a picture with your smartphone.Please present your coupon number at the time of check-in procedure, and at the time of check-out, you will be charged the amount less the discount coupon.

For reservations made by phone, please be sure to state that you want to use the GO TO Travel Campaign.We will issue discount coupons on your behalf.(You can also issue it yourself.Please contact us for the issuing method.) At check-in, you will be asked to sign "Issue of proxy discount coupon issuance", and at check-out, the amount of the discount coupon will be deducted and the amount will be settled.

※Both the website and telephone reservations are eligible for discounts only for the "GO TO Discount eligible"plan.(For eligible plan, please click on the accommodation reservation on the top page of the homepage to check.)

In addition, we will confirm the identity of the guests at check-in.
Please be sure to bring your ID such as a driver's license, my number card, or insurance card.

★About regional common coupons★

The 15% regional coupon will be available from October 1st.
It can be used for drinks at dinner, souvenirs at the shop on the 1st floor, additional dishes, and take-out lunch boxes.Please use it at our Otori-so.

★Efforts to prevent new coronavirus infection★

·At check-in, take measures to prevent infection, such as avoiding face-to-face contact, and then all guests will be temperature-checked and the identity of the representative will be checked, and the "new lifestyle" check-in confirmation sheet will be completed. We are.

·We thoroughly ask our guests to wear masks in common spaces, wash their hands, and disinfect their hands.

·If the guest has a fever or a cold symptom, we will consult with the public health center including weekends and take appropriate measures.

·Regarding the use of shared facilities such as bathhouses and eating facilities, we have set a limit on the number of people and a time limit.

·At the eating place, we take thorough measures to prevent meals, such as keeping seats away from each other, and also thoroughly ventilate and disinfect alcohol.

·We thoroughly disinfect and ventilate common areas such as guest rooms and elevators.

·When booking/purchasing travel products, checking in at accommodations, etc. We are fully aware that it is desirable to refrain from doing so.

·We have decided to have employees wear masks and take a thermometer before going to work, and we strictly prohibit those who have a fever of 37.5 degrees or more from going to work.

★GO　TO　Application of travel campaign★

July 17th The Ministry of Land, Infrastructure, Transport and Tourism has announced that the GO TO Travel Campaign will be applied from the accommodation on July 22nd.

Otori-so has created and implemented the "New Coronavirus Response Manual" from early April, and as of July 18, the GOTO travel business requirements for participation have been met. Therefore, we applied for participation in this business and completed the registration.

※It is necessary to show the identification card of the hotel representative at check-in.

For inquiries regarding the GO TO Travel Campaign, such as the conditions of travel eligible for refund, please contact the following secretariat.

『Ministry of Land, Infrastructure and Transport Tourism Agency GO TO Travel Secretariat]
【Tel】03-3548-0520
【Reception time】Weekdays from 9:30 to 17:00